Coolzy Warranty Policy

Coolzy is an Australian and Singapore based start-up founded in 2007. Their mission is to provide affordable and efficient cooling to everyone who needs it, without compromising sustainability.

 

Warranty Statement:

Please CLICK HERE for the full Warranty Statement

This Personal Air Conditioner (unit) and its accompanying accessories are warranted by Close Comfort Pty Ltd (ABN 81 128 172 083) (“Close Comfort Australia”) against defects in design, materials and workmanship for a period of 2 years from the date of original purchase. This Warranty is only valid for the Australian market.

Equipment defects covered by this Warranty will be repaired or replaced at the discretion of Close Comfort Australia without cost to the owner for parts of direct repair labour. The repair or replacement will be carried out at the premises of an authorised Close Comfort Dealer, agent or Close Comfort Australia. In-home service is not provided on this unit. The owner is responsible for all transport costs and in-transit insurance associated with returning the unit to the authorised repair centre.

Any parts or equipment replaced under this Warranty will be warranted in accordance with the provisions of this Warranty for the remainder of the original warranty period.

The rights given by the Close Comfort Australia Warranty (this Warranty) are in addition to the guarantees and rights afforded by the Australian Consumer Law.

Close Comfort goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

 

The brand Close Comfort distribute include:

  • Coolzy

 

_________________________________________________________________________________________________________________________________________________

For general information on how the warranty process works at Caravan RV Camping, click HERE