To ensure the fastest possible delivery, our products are dispatched from a network of warehouses located across Australia. Because we ship from multiple hubs, please note that if you order different items, they may arrive in separate shipments. You are provided tracking once your items have dispatched.

 

Estimated Delivery Times

Once your payment has cleared, items are generally dispatched within 1–2 business days. These times can vary; please refer to individual product listings for specific dispatch estimates.

 

Estimated Transit Times:

• East Coast Metro (NSW, QLD, VIC, ACT): 2–5 Business Days

• South Australia & Tasmania: 5–7 Business Days

• Western Australia & Northern Territory: 7–10 Business Days

Note: Large items or "made-to-order" products may require additional handling time. Please refer to the product listing for an estimated timeframe.

 

Important Delivery Requirements

• Physical Address Only: We cannot deliver to P.O. Boxes, Parcel Lockers, or Australia Post office addresses. A valid street address is required. Please note: Using an Australia Post office address will delay or potentially cause a lost shipment; we cannot guarantee the safe arrival of goods sent to these locations.

• Regional & Remote Locations: Australia Wide Door-to-door service may not be available in some rural areas, mining camps, or islands. In these instances, customers will be required to collect their goods from a freight depot or choose another delivery location.  Unsure if you're in a remote zone? Contact us with your postcode for assistance.

• Unloading Facilities: For large-scale items (such as generators), the purchaser is responsible for ensuring unloading facilities are available at the delivery address. If tail-lift delivery is unavailable, collection from a local depot may be required.

• Failed Delivery: If no one is available to sign, a card will be left for re-delivery or collection. Caravan RV Camping is not liable for re-delivery costs. If a safe place exists, the courier may leave the package at their discretion. Individual delivery instructions are not available at checkout.

 

Tracking & Insurance

Your goods are fully insured throughout the delivery process. Once you receive your tracking information, you may contact the freight company directly to discuss specific delivery dates or instructions.

Please Inspect Upon Arrival: You are required to sign a Delivery Receipt. Please take the time to inspect your goods for damage before signing. For further details, please refer to our Payment & Returns Policy.

 

If you have any queries in regard to the delivery times - Please feel free to Contact Us