RV WIFI 5G Portable Caravan WIFI Internet

Specifications

SKU RVWifi5G

Brand RV Wifi

Product Category Electrical Accessories

NOTE: see full product specifications & further product info in the Description section on this page.

Warranty

Warranty Period: 1 Year

Warranty Details: Please CLICK HERE for Warranty Information on this product

Delivery

• We ship Australia-wide with national road express freight companies such as Star Track, TNT and Toll.
• Small Items are sent with Australia Post via regular post.
• Delivery times are generally 3-5 days from day of dispatch for major cities (sometimes quicker). Please allow longer for regional and remote areas.
• Once your item(s) have been dispatched, we will provide you freight tracking information so you can track your delivery to your door.
• Items are fully insured during the freight process.
• Unfortunately we cannot deliver to PO Boxes.
• For further details on our Delivery Process you can visit our Delivery Page HERE.

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Q & A

• What size SIM card should I use?

  A full sized sim card is required and is placed in the SIM tray, aligned with the cut out of the SIM.

• What if l insert the wrong sized SIM card?

  The SIM tray has a recess that fits a full sized sim card. If you put the wrong size SIM card in, it will not sit firm and you will not get a connection. If the SIM you are using is a smaller 'Nano' or 'Micro' Sim, then you need to use the SIM card adapter provided to make it into a FULL SIZED SIM Card.

• Do l need a SIM card to operate the WIFI?

  Yes. To connect to the Internet, an activate SIM is required that has data applied. If you are sending information to a WIFI device, like a printer, then you do not need to have a SIM card inserted. 

  Always turn your router off and on again after doing any adjustments to the SIM card. The router needs to re-read the SIM card once it has been inserted, so turning it off and on again will enable it to do this.

• Can I use the SIM from my mobile phone?

  Yes you can, as long as you to use the SIM adapter that is provided with the RV Wifi kit to make the SIM into a Full Sized SIM Card.

• Do I have to sign up to a mobile phone contract?

  No, RV WIFI+ comes with a Telstra Sim starter kit. You can use this or purchase another from your choice of data providers. You can choose to get a pre paid SIM for short adventures or if you are going on a longer trip a plan might suit you better. Some providers offer a DATA SHARE SIM, where you can have one plan and two SIMS (conditions apply).

• How do I set my Wi-Fi password?

  Step by step instructions can be found in the operation manual which is located through the QR code on the front of your router. Changing the WIFI password:

  • The factory WIFI password/security key is : rvwifi1234.
  • Open a browser and visit http://10.0.1.1 on your device.
  • This will get access to the back end of the router to change the password but first you need to be connected to the network, which is where the WIFI password/security key is entered.
• What is the maximum & average gain from the external antenna when in a fringe reception area?

  The maximum gain is 6db. The average is 3.2 for B28 and is impedance matched to the RVWIFI router. There are four antennas inside the external antenna. 2 x 3G/4G/5G and 2 x WIFI, enabling the MIMO capabilities.

• What is an 'omni-directional' antenna?

  RV wifi's external antenna delivers coverage in a circular horizonal direction. The WIFI antenna will give you a range of up to 50 metres from the RV.

• What is the length of the internal antenna's?

  There are two types of internal antenna's on the RV WIFI5G.

  • The WIFI antenna's are 40mm,
  • The 3G/4G/5G antenna's are 190mm

   

• How long are the external antenna leads?

  2 metres each in length.

• Can these lengths be adjusted on the external antenna leads?

  They can be adjusted by seeking assistance from an auto electrician, although speeds can be effected by lengthening.

• Can l attach a different external antenna to the RV WIFI router?

  Yes, the connector on the router is a SMA Female for 3G/4G/5G connections.

• What coverage can I expect to get?

  As RV Wifi accesses their data from a range of Data Providers - the coverage is where they are available. Search on the internet for coverage maps. These are normally located on your providers web site.

• Does it work everywhere?

  RV WIFI5G works with the a number of data providers including Telstra, Vodafone and Optus to name a few. Choose the provider that suits you best. And whilst coverage is not everywhere, coverage will extend to most places most people will take their caravan or motorhome. Check your providers coverage maps.

• Do I have to set up my antenna when I arrive?

  No, the antenna is a set and forget, no need to mess around with setup when you arrive.

• How does RV Wi-Fi compare to Satellite Wi-Fi?

  Set up and ongoing costs for RV WIFI is only $30-$50 for a month for most people depending on usage. Satellite including Starlink is a more expensive option.

• What does Starlink Ready mean?

  Many people get their caravan/motorhome for short trips/family holidays and then consider a 'big trip' at a later date. These people would use RVWIFI for lower upfront and ongoing costs, and then might add the Starlink later depending on the plan for their trip, for them they would add the Starlink LAN ethernet port to the RVWIFI WAN port and they can get the best of both worlds. This also helps them avoid having to program new Wi-Fi into devices such as smart TV's so is more convenient, this is what Starlink ready means.

  It's worth noting 5G is cheaper, faster and has lower latency than Starlink.. and Starlink has awesome coverage so it's about everyone's circumstances.

• Is there any device in my RV that l should not place the router or antenna near?

  Avoid the external antenna being placed near high objects that will restrict its capacity to receive and send. The router needs to be placed away from the solar inverter, at least 1.5 metres.

• How many concurrent Wi-Fi device connections can the product support?

  The limit is up to 230 devices at once.

• What size external hard drive can be connected?

  RV WIFI has been tested up to 1TB.

• How is RV WI-FI different to hot spotting my phone, or a 'pocket device'?

  The RV WI-FI solution has been created with the specific needs of the RV community. The differences are as follows:

  • Greater WIFI range
  • Wired in to the 12V supply of the van, so no chargers to look after or lose.
  • If using your phone to 'hot spot' and you get a call, the 'hot spot' will drop out.
  • If using your phone to 'hot spot' and you walk away, the 'hot spot' will be lost.
  • Superior Wi-Fi coverage - typically 50 metres or more from the Caravan/ Motorhome.
  • It's set up and ready to go when you are. Your devices remember the network and will connect when able to.
  • Password protected = data protection
  • No bill shock - no impact to your phone data plan.
• Does RV Wi-fi work with streaming video services such as YouTube or NetFlix?

  Yes, it has been tested with two concurrent movies for two different iPads whilst moving on the road and did not skip a beat. - Note each movie can use between 500MB - 1GB of data.

• How much power does the RV WIFI draw?

  300milliamps (mA)

• How long is the external aerial cable length?

  The cable for the external aerial is 2 meters long

• If I'm in a none mobile area, can this get me my Wifi for internet and mobile?

  The Wifi needs mobile coverage to work so while it won't work everywhere, the coverage will extend to most places most people will take their caravan or motorhome.

• How many devices can be connected at one time to the RV Wifi?

  You can connect up to 40 devices at one time.

• Can I use this in my home?

  RV Wifi now have an adapter to use with 240V, so it can be used in a household powerpoint. You can purchase this adapter from the list of accessories.

• Is it possible to log onto a network site externally to see if an individual unit has a Wifi signal?

  The RV Wifi runs as a standalone consumer device and this is not currently possible.

• How is the RV Wi-Fi 5G different to the 4G model?

  Here are a few features of the 5G model that the 4G model doesn't have:

  • The capability to support 5G networks.
  • MIMO (Multiple Input & Multiple Output).
  • Upgraded Wi-Fi/Cell antenna.
  • Faster Wi-Fi connections and mobile network connections thanks to MIMO. 

   

• What is MIMO?

  MIMO stands for "Multiple Input & Multiple Output". It provides you with multiple inputs from the cell towers which assist in boosting data speeds. The output is the converse and provides multiple signals for your devices to connect to simultaneously to boost Wi-Fi speeds. 

• What are the features of the RV Wi-Fi 5G antenna?

  Improved range and less interference and noise in comparison to the 4G hockey puck antenna. The MIMO feature also allows for faster speeds across Wi-Fi and 5G/4G connections.

• What network providers can I use with my RV Wi-Fi 5G?

  The RV Wi-Fi 5G is not locked to a provider and will allow you to select your chosen provider. 

• Will I be able to connect to the Wi-Fi outside of my caravan?

  Yes, it provides a Wi-Fi network up to 50-60 meters when from your caravan using the external antenna. 

• Is the RV Wi-Fi 5G a secure network?

  Yes, the improved security capabilities that are much safer than public Wi-Fi networks.

• How do I power the RV Wi-Fi 5G?

  The RV Wi-Fi 5G is powered via 12V (~8W). It comes with a 12V cigar cable. There is also a 240-12V adaptor available to purchase separately.

• Does the RV Wi-Fi 5G come with a user manual?

  There is no physical manual in the box instead there is a QR code on the unit that will allow you to download a copy of the manual.

• Can the Brutus fit my DO45 hitch?

  "Yes, the Brutus fits both the DO 35 and DO 45 Pins. It comes with a reducer sleeve that reduces the 1 1\4 inch hole to 7\8 inch. This is needed for the DO35 and 50mm balls."