Warranty Policy

Manufacturer's Warranty Information

In order for a manufacturer to assist you quickly in the case of a warranty claim, please have your tax invoice on hand when you call. If you do not have one please contact Caravan RV Camping on 1800 787 278 or sales@caravanrvcamping.com.au and we will email you a copy.

How does warranty work?

If the goods you have purchased cease to function as required within the warranty period, or need servicing, the appropriate place to contact is the manufacturer's / supplier's customer service centre. It is the supplier / manufacturer of these products that handles all service and warranty related issues for their individual products. Generally, if they can't resolve the issue over the phone, they will refer you to the closest service agent who can inspect, service, or diagnose and repair any faults that may be required in order to get your product back to perfect working order. Caravan RV Camping will always help facilitate the process between the customer and manufacturer if necessary.

Contact details of the customer service centres are supplied with the goods - e.g. in the owner's manual/handbook, or warranty booklet.

If you did not receive this information with your order please contact us on 1800 787 278 or email sales@caravanrvcamping.com.au and we will arrange to have this information sent out for you.

Details of the warranty period for each item is included on the product detail page on our website.

In order for our Suppliers Service Departments to assist you quickly in the case of a claim, please have your original order or tax invoice number on hand when you call. If you do not have one please contact Caravan RV Camping on 1800 787 278 or email sales@caravanrvcamping.com.au and we will email you a copy if needed.

How to find a warranty information for your product? 

Here at Caravan RV Camping, we only deal with highly regarded, industry leading manufacturers. Each manufacturer's warranty is different. Please follow the link below to access warranty details for each brand: